InterMed — HTM Redefined

A Partnership Brief for Health Systems
15–25%
First-Year Savings
98%
Uptime
Unified Contract
Overview
Our Approach
Partnership Brief
InterMed
HTM Redefined
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A Partnership Brief for Health Systems

The economics of
healthcare equipment,
rewritten.

Most HTM programs bleed capital through fragmented contracts, unscheduled downtime, and compliance gaps. InterMed is the operating layer that consolidates all of it — with guaranteed savings and measurable uptime.

At a Glance
15–25%
First-year savings
On consolidated HTM programs
98%
Equipment uptime
SLA on serviced assets
100%
Regulatory compliance
Joint Commission / DNV ready
60 days
Typical install
From deposit to go-live
Scroll
§ 01The Fragmentation Problem

Health systems don't have a technology problem.
They have a coordination problem.

The average health system manages hundreds of service agreements across dozens of OEMs, independent vendors, and internal teams — each with its own SLA, reporting format, and renewal cycle. The result isn't better care. It's price opacity, missed PMs, and a capital plan built on guesswork.

30–50%
of HTM spend
locked in rigid OEM contracts with unused coverage
0+
active contracts
typical mid-size system manages across fragmented vendors
0 hrs
avg. monthly downtime
per imaging asset under unmanaged or T&M service

Directional industry benchmarks. Your profile may differ — we quantify it in diligence.

§ 02Service Strategy Comparison

Every model trades cost control for flexibility.
InterMed refuses the tradeoff.

Five operating models, scored on the two axes that matter most to a CFO: predictable cost and reliable execution. InterMed sits where every health system wants to be — top-right on both.

Operating Model
Cost Control
Support Quality
Summary
Unmanaged / Time & Materials
Low
Low
No control, highest risk exposure. Billing varies by incident. No strategic data.
OEM Service Contract
High
Medium
Capped cost with exclusions. Inflexible terms. Vendor-locked coverage.
Equipment Insurance
Medium
Medium
Choice of providers with capped cost. Coverage gaps depend on policy structure.
Well-Run Self-Op
Low-Med
High
Internal team ownership. No capped cost. Dependent on available skill sets.
★ InterMed
Elite
Elite
Capped cost with exceptional support resources. Full visibility. Contractual savings.

Directional scoring based on InterMed's engagement experience across U.S. health systems.

§ 03Where the Savings Come From

Savings aren't a discount.
They're an operating model.

Parts, T&M, and Internal Labor produce the most cost fluctuation. Managing them comprehensively compounds into measurable OEM Service Contract reductions. Pick a scenario below.

Scale scenario →
Current State
− 18.0%
InterMed Approach
OEM Contracts
Internal Labor
Purchased T&M
Parts
Annual Savings · Live
$2.16M
18.0% program reduction
Reduction by category
OEM Contracts−20%($1.08M)
Internal Labor−12%($0.36M)
Purchased T&M−25%($0.60M)
Parts−10%($0.12M)

Within InterMed's realized 15–22% savings range on contracts it can self-perform. Per-category rates illustrative; diligence refines them against your actual portfolio.

§ 04Live ROI Model

Model your own savings.
Move the sliders.

$8.0M

Total annual outlay across OEM contracts, T&M, parts, and internal labor.

80%

Portion of your portfolio InterMed services directly vs. subcontracts.

18%

Within InterMed's realized range of 15–22% on self-performed contracts.

Projected Savings
Year 1
$1.15M
3 Years
$3.59M
5 Years
$6.28M
Current annual cost$8.0M
With InterMed (Year 1)$6.85M
Directional. We refine with your actual contract and maintenance data in diligence.
§ 05National Footprint

National coverage,
regionally staffed.

InterMed field operations span three geographies across the contiguous U.S. — supporting customer locations coast to coast with technicians, parts inventory, and live escalation paths in every region.

260+
Technicians
Field service & support staff
1500+
Customer Locations
Across the lower 48
200k+
Active Inventory
Assets under management
§ 06The Platform

Healthcare Technology Management.
One accountable partner — guaranteed compliance.

Combine all biomedical and imaging needs into one trusted program. Cloud-based CMMS, integrated capital planning, and full lifecycle management — visible in a single pane of glass.

Live Dashboards & KPIsCapital PlanningLifecycle Management

Clinical asset management including preventative and corrective maintenance, and time-and-materials support across sterilizers, anesthesia units, ventilators, and laboratory equipment — with budget-friendly plans scaled to your size and risk profile.

PM ProgramsCorrective RepairT&M Support

Complete and affordable imaging solutions across CT, PET/CT, MRI, Cath, Mammography, X-Ray, Ultrasound, Portables, C-Arm, and Nuclear Medicine — with flexible service options.

All BrandsMulti-modalityOEM-level Quality

As a vendor-neutral supplier, InterMed provides a broad selection of new and certified refurbished systems tailored to your clinical and financial goals. Most projects complete within 60 days of deposit; in-stock ships same-day.

New & RefurbishedService WarrantiesTurnkey

Biomedical and imaging technicians, regionally deployed across the U.S. and backed by an ISO 13485-certified Quality Management System. Surge support for PM backlogs, inventory projects, cybersecurity device checks, and survey readiness.

On-site in DaysISO 13485 QMSNationwide Coverage
§ 07Partnership Capabilities

A partnership model,
not a service contract.

How we operate, not just what we deliver. Built around visibility, continuity, and a shared commitment to reinvestment in your program.

Operational Visibility & Compliance Insights
  • Full access to dashboards, KPIs, and reporting
  • Real-time regulatory readiness & compliance
  • Collaborative lifecycle & asset advisory
Service Continuity & Optimization
  • Flexible coverage models
  • Automated & digital reporting
  • Department rounding & stakeholder engagement
Partnership & Reinvestment Vision
  • Model site development & expansion
  • Full access to InterMed's technical resources
  • Joint steering committee & quarterly business reviews

Implementation roadmap

4-Phase Rollout
1
Stakeholder Alignment
  • Executive town hall
  • Inventory prep
  • CMMS setup
  • Recruiting & HR onboarding
2
Implementation
  • Physical inventory
  • Contracts review
  • Facility & dept. meetings
3
Go Live
  • Contract launch
  • Staff in place
  • Departmental meetings
  • Executive sponsor
4
Post-Implementation
  • Inventory reconciliation
  • Contracts reconciliation
  • First amendment
  • Satisfaction survey
§ 08Guarantees & Certifications

What we put in writing.

98%
Typical Equipment Uptime
Contractual SLA on serviced assets
100%
Regulatory Compliance
Joint Commission, Medicare, DNV ready
60 Days
Implementation Timeline
From deposit to go-live; same-day for in-stock
ISO13485
Certified QMS
Quality Management System audit-ready
Next Steps

Let's quantify
what we can do
for your system.

We start with a free assessment of your HTM readiness. You get a modeled savings plan against your actual contract and downtime data — no commitment required.

Direct
Coverage
Coast-to-Coast, 24/7